The solutions below provide alternative options to the manual backup process.


ClockOn Online

Customers can now migrate from the ClockOn desktop version to our new system ClockOn Online system. This provides a website interface for standard features such as onboarding employees, building rosters, checking timesheets, processing payroll, and many more with more features on the way. You can try this for free using the START FOR FREE button on our website or contact us at support@clockon.com.au for advice. 


Important Note: The ClockOn Online system is considered a new payroll platform and your current ClockOn desktop setup will remain as is. We suggest that you consider retaining this for EOFY and historic ATO reporting purposes.


Data Hosting
For customers who want to continue to use the desktop version, we can house your database on our hosted network. The use of this is identical to a self-hosted solution and has the following additional benefits. 
  1. The database is backed up on an ongoing basis and additional redundant 
  2. Accessible anywhere assuming the ClockOn remote client is installed and an internet connection.
  3. Multiple remote clients can be accessed at the same time.

For more information on our hosting solution please see our ClockOn Hosting FAQ article or contact us at support@clockon.com.au. 


For customers that choose to remain on a self-hosted solution please be aware that ClockOn does not offer any inbuilt backup feature directly from the program. 


There are many specialist backup products available, suiting a wide variety of specific business needs. ClockOn Pty Ltd does not offer any software, hardware or consultancy services for the purposes of backup and accepts no responsibility for the user's failure to back up data.


It is highly recommended that ClockOn data is backed up on a regular basis using an appropriate hardware/software solution.


PLEASE NOTE: If you are using our cloud-hosting solution there is no need to follow this process as ClockOn handles your backups for you on a nightly basis. If you would like further information on this please give our sales team on 02 4344 9444 option 2.



ClockOn Pty Ltd advises you to contact your independent hardware and software support agent to ensure that all data is efficiently and effectively backed up so as to protect against machine failure, power failure, software failure, or human error.


Upon installation, the default path for backup purposes is “C:\Program Files (x86)\ClockOn\Data”. for 64 bit and “C:\Program Files\ClockOn\Data” for 32 bit


Please Note: For custom installations, the path and name of the data directory may vary from the standard.


To backup your database you will need to first locate your main ClockOn machine (also referred to as the "ClockOn Server").
Once this has been located you will need to find the folder in which the Data folder resides on the system. 


The easiest way to do this is to follow the example from the image below.


This folder will contain a number of files, all should be included for valid backup.   


Once this folder has been located and copied, it can be compressed (zipped) and copied to your desired location.