On your first access to the system, you will be presented with the login screen.

The default username and password is "admin", "clockon" and for obvious security reasons we strongly recommend changing this on your first login, please see the following guide on how to do this in the system Changing Employee Passwords.


We also recommend that for additional security that you enable your account for Two-Factor Authentication.


Main Screen

After logging in, depending on your access, the Main Screen will look like the following

At the top of the screen, there are quick launch icons available to add/edit timesheets, select payroll, edit employee details, change password, log out and close ClockOn.

Access to the individual tabs and icons is determined by the employee security role or licensing. Each tab has a different set of functions available.

On the lower section of the screen the company, license information, and the number of registered employees are displayed.

NOTE: Depending on the Attendance Options (Main Screen) setting on the Employee Profile > Special Options tab will determine if the Clock On/Off screen will open.


From there you can begin to use the system to add/adjust location and department detail, add employees, set up timesheets and rosters, as well as run your payroll and STP submissions.


If you would like assistance with these options, you have the following avenues for support

  1. We have various Knowledge base articles available for a range of topics to suit your needs, along with some getting started video guides such as the Simple STP Guide, and many more on our YouTube channel.

  2. If you are a paying customer then "Email Support" is included in your package. you can contact our team at [email protected] and we will be happy to provide assistance.

  3. Customers also have the option of purchasing a phone support package, for our team to assist with your inquiries in a more direct manner, for details on this please review the following web form https://www.clockon.com.au/phone-support. 

  4. For customers requiring advanced assistance we also have a professional service package available, if this is needed please contact our support team and this can be assessed, and a time to assist arranged.

  5. We are also available to run training sessions for users that would like a more advanced view of the system, for more information on these sessions please contact our team at [email protected].

  6. Finally we also have an Outsourced Payroll option available, in where we will process and submit your STP on your behalf, if you are interested in this service please contact our team at [email protected] or see the following  webform for further details including a pricing estimate https://www.clockon.com.au/productservices/outsourced-payroll.