For a video tutorial on the setup for 2FA, please see the setup guide on our Youtube channel. Two-Factor Authentication (2FA) Setup for ClockOn
ClockOn can be configured to ensure all users with administrative access are using two-factor authentication (2FA). When 2FA is configured in the System Setup all admin users that attempt to login without 2FA configured, will be prompted to configure 2FA and will not be able to access ClockOn features until it has been configured.
NOTE: Employee administrative access is an employee who has Admin ticks for a department on the departments tab. Typically they are Managers, Payroll officers and Roster Officers
Before Configuration
Before Configuring the system please install Google Authenticator on one of the following devices.
- Android Mobile device - Click Here...
- iPhone or iPad - Click Here...
- In Google Chrome on your PC - Click Here...
- In Mozilla Firefox on your PC - Click Here...
- Any other Google Authenticator application will work too.
System Configuration- Login to ClockOn as a user with administration access
- Navigate to Setup and then System Setup
In the System setup window click on the Other tab
Then Click on Enable Google 2FA button
Once selected the user will be prompted to confirm they wish to continue. Click on Yes
To ensure that at least 1 user can login successfully, ClockOn will check and confirm the current login user has 2FA configured for their account. If they do not they will be prompted to configure it now before they can continue.
- Copy the Secret Password generated in ClockOn and launch the Google Authenticator application you are using.
The authenticator can be run as a mobile app on Android and Apple devices, or it can be installed using the Chrome browser as an add in.- Android Mobile device - Click Here...
- iPhone or iPad - Click Here...
- For PC please use, Google Chrome - Click Here... or for Mozilla Firefox Click Here...
- Run the Google authenticator and create a new account. (Instructions may differ depending on the Google Authenticator application you are using)
- Select manual entry,
- Enter a name to identify what the code is used for such as ClockOn Payroll
- ensure that the time-based option is selected.
- Enter the Secret Password supplied from ClockOn and Save.
- The Google Authenticator will now show a 'code' that can be entered into ClockOn. This code will change every 30 seconds and is unique to your account.
- Enter the code into ClockOn and press the verify button.
- The code should be accepted and save the details.
In the System setup window click on the Other tab
Then Click on Enable Google 2FA button
Once selected the user will be prompted to confirm they wish to continue. Click on Yes
To ensure that at least 1 user can login successfully, ClockOn will check and confirm the current login user has 2FA configured for their account. If they do not they will be prompted to configure it now before they can continue.
The authenticator can be run as a mobile app on Android and Apple devices, or it can be installed using the Chrome browser as an add in.
- Android Mobile device - Click Here...
- iPhone or iPad - Click Here...
- For PC please use, Google Chrome - Click Here... or for Mozilla Firefox Click Here...
- Select manual entry,
- Enter a name to identify what the code is used for such as ClockOn Payroll
- ensure that the time-based option is selected.
- Enter the Secret Password supplied from ClockOn and Save.
In the event that the code was not accepted, it may be that the time on your system. To check this follow the instructions in the Time sync for Two Factor Authentication Knowledgebase article.