ClockOn users can now elect to secure their data using Two-Factor authentication (2FA). This can also be mandated via the options in the System Setup for administrative users to force all employee with admin access.


Before Configuration 

Before Configuring the system please install Google Authenticator on one of the following devices.


Employee Configuration

  1. Login to your ClockOn Web Portal

  2. Navigate to the Details

  3. On the employee details screen, under Security, click on Enable Google 2FA

  4. Once selected the user will be prompted to confirm they wish to continue. Click on Yes

  5. After pressing yes a Two Factor Verification window will open up

  6. Copy the Secret Password generated in ClockOn and launch the Google Authenticator application you are using.The authenticator can be run as a mobile app on Android and Apple devices, or it can be installed using the Chrome browser as an add in.

  7. Run the Google authenticator and create a new account. (Instructions may differ depending on the Google Authenticator application you are using)
    1. Select manual entry
    2. Enter a name to identify what the code is used for such as ClockOn Payroll
    3. ensure that the time-based option is selected.
    4. Enter the Secret Password supplied from ClockOn and Save.

  8. The Google Authenticator will now show a 'code' that can be entered into ClockOn. This code will change every 30 seconds and is unique to your account.

  9. Enter the code into ClockOn and press the OK button.

  10. The code should be accepted and save the details.

In the event that the code was not accepted, it may be that the time on your system. To check this follow the instructions in the Time sync for Two Factor Authentication Knowledgebase article.