If your site experiences a change of WAN IP address (also knows as public IP address) you may need to update this information in ClockOn.
- Open the ClockOn Windows App. and go to the Terminal manager option under the Setup Tab.
- Highlight the required scanner and click edit.
- Update the IP address by removing and replacing the address in the (IP Public) field then Click Save.
- the address will now show as having been updated.
NOTE: that if your ClockOn server is not located onsite or if you are a Cloud or MPS customer your site will require a static IP address from your internet provider and port forwarding to connect though to the scanner on TCP port 51211