If your site experiences a change of WAN IP address (also knows as public IP address) you may need to update this information in ClockOn. 

  1. Open the ClockOn Windows App. and go to the Terminal manager option under the Setup Tab.
  2. Highlight the required scanner and click edit.
  3. Update the IP address by removing and replacing the address in the (IP Public) field then Click Save.
  4. the address will now show as having been updated.
    NOTE:  that if your ClockOn server is not located onsite or if you are a Cloud or MPS customer your site will require a static IP address from your internet provider and port forwarding to connect though to the scanner on TCP port 51211