Question: Where has my ABA file been saved to in my OPS Customer Portal

Answer:

To choose where to save your ABA file, Journal files, or your payroll reports to your computer you can set up the Ask where to download setting in your web browser for your computer. This will allow you to change the setting, so you will have a pop-up to ask what you would like to do with the file instead of downloading it to the Download folder.


Please see below for guides on how to adjust this on different internet browsers;

  1. Google Chrome
  2. Firefox
  3. Edge
  4. Internet Explorer


Google Chrome

  1. Click on the Menu button in the top right of the browser.

  2. Go to Settings

  3. In the search bar type Download

  4. Scroll to the bottom to Downloads

  5. Turn on Ask where to save each file before downloading

  6. You can now close the tab


Firefox

  1. Click on the Menu button in the top right of the browser

  2. Go to Options

  3. In the search bar type Download

  4. Select Always ask you where to save files


Edge

  1. Click on the Ellipsis

  2. Go to Settings

  3. Scroll down and Click on View Advanced Settings

  4. Turn on Ask me what to do with each download

  5. You can now close the tab.


Internet Explorer

We do not recommend using Internet explorer.