Issue:
I am unable to submit my timesheets to MYOB via the Integration wizard due to the following error:
{
"Name" : "CompanyFilePreferenceForTimesheet",
"Message" : "Company File preference to 'Use Timesheet for...' should be ON",
"AdditionalDetails" : null,
"ErrorCode" : 34003,
"Severity" : "Error"
}Answer:
In MYOB the timesheet feature is optional. Before using timesheets, you need to set your timesheet preferences, in MYOB.
To setup timesheet preference in MYOB
- Go to the Setup menu and choose Preferences. The Preferences window appears.
- In the System tab, select the I Use Timesheets for [...] and My Week Starts on [...] preference.
- For ClockOn to submit timesheets you need for MYOB to use timesheets to record payroll information only, select Payroll from the I Use Timesheets for [...] list.
- Select the first day of your timesheet period from the My Week Starts on [...] list, enter the first day of your timesheet period.
Note that if you just use timesheets for payroll and your pay period starts on a different day each period, for example, you pay monthly, you can select any day. - Click OK.