Issue:
I am unable to submit my timesheets to MYOB via the Integration wizard due to the following error:
{ "Name" : "CompanyFilePreferenceForTimesheet", "Message" : "Company File preference to 'Use Timesheet for...' should be ON", "AdditionalDetails" : null, "ErrorCode" : 34003, "Severity" : "Error" }
Answer:
In MYOB the timesheet feature is optional. Before using timesheets, you need to set your timesheet preferences, in MYOB.
To setup timesheet preference in MYOB
- Go to the Setup menu and choose Preferences. The Preferences window appears.
- In the System tab, select the I Use Timesheets for [...] and My Week Starts on [...] preference.
- For ClockOn to submit timesheets you need for MYOB to use timesheets to record payroll information only, select Payroll from the I Use Timesheets for [...] list.
- Select the first day of your timesheet period from the My Week Starts on [...] list, enter the first day of your timesheet period.
Note that if you just use timesheets for payroll and your pay period starts on a different day each period, for example, you pay monthly, you can select any day. - Click OK.