When reporting payroll information to the ATO through Single Touch Payroll (STP) using ClockOn’s gateway provider, messages are sent via the message center in ClockOn. The responses will be monitored using the ClockOn Windows services and will be displayed back in the message centre.

To open and access the Message Centre STP jobs list, click on the Message Centre option from the Home menu bar.
From there select to expand the STP Jobs from the sidebar and select All.

From this list, you will see the previous submissions lodged to the ATO via ClockOn, within the Start Date and End Date ranges as specified in the top left of the screen.

The submission records on the screen will be coloured as below

• Black 
• Green
• Purple 
• Red   

Black Indicates that the submission has been posted to the ATO however we have yet to have a response from them as to the status, we do these checks periodically however you can check this yourself by clicking the Status button.

Green indicates a successful submission and confirmed response that ATO has received and processed the values, the employees will be able to see their updated YTD totals for their from their MyGov accounts.

Purple indicates a warning, in this instance the submission was successful, however, there is something that the ATO recommends that you check in relation to the employee's submission details. To view the detail, expand the submission by double-clicking on it to view the employee listing. This should give an indication as to the employee/s that have the issues, from there you can double-click again to get more detail. 

Red indicates an error with the submission, to see more detail on this, expand the submission by double-clicking on it to view the employee listing. This should give an indication as to the employee/s that have the issues, from there you can double-click again to get more detail.