The steps below will help you install the ClockOn desktop application on a PC. The Desktop application is not required for employees to clock on and off. It is recommended to be installed only on Business Owners' and Managers' computers. Before installing it on an employee's computer, please check the security roles for that employee so they are unable to see any sensitive information.


Important Information

Before attempting to install the program, please ensure that you have: 

  • Administration Access to be able to install programs onto your PC - Talk to your IT provider if you need to check this
  • The IP Address for your ClockOn Server. This is the location where the ClockOn Database is located
  • The Database name - If you are unsure or using ClockOn's cloud hosting services, please contact our Support team at support@clockon.com.au, otherwise, the default database is to be used.


ClockOn is a Windows-based application and can be installed on supported x86 versions of Windows. For Windows ARM users the following additional steps may need to be taken.
Installing ClockOn On ARM Based Systems

Installing the Desktop Application on a PC

  1. Download the latest Client installer
    https://updateserver.clockon.com.au/clockon_downloads/500installer/client/setup.exe
    Please note that if the above link doesn't work, you may need to copy and paste the link into your web browser's address bar

  2. Run the .exe as an administrator. (Enter Username and Password if prompted by UAC)


  3. ClockOn will begin installing. Click Next to move to the next step.

  4. Read and accept part 1 of the License Agreement. Click Next to continue

  5. Read and accept part 2 of the License Agreement. Click Next to continue.


  6. Select the Destination Folder to install the Client, or click Next to use the default settings.

  7. Enter the ClockOn database IP Address and Database name for your ClockOn Server, then click Next to continue.

    IP Address
    This refers to the network address of the system which the ClockOn database resides. If you are unsure of this address, please contact either ClockOn support or your IT provider for assistance.

    Database Name
    The database name is the reference for your records and uniquely identifies your instance to the server. For self-hosted ClockOn installations, this is set by default as ClockOnData.

    If you have a custom setup with multiple databases or use our cloud-hosted solution, please contact ClockOn support for assistance.

    Note that if your ClockOn server is located at another site, you may need to set up port forwarding at the head office site.
    Once this has been done, you will need the Internet IP Address (WAN) for the head office site for this field.
    If you are unsure of this setting, please contact either ClockOn Support or your IT Provider to assist you with this.
  8. Click Install

  9. Click Finish
  10. The installer will then place a ClockOn shortcut on the current user's desktop.
    (If using a terminal server, you will need to copy the shortcut onto the required users’ desktops)

  11. Double-click on the Shortcut to start.
    cid:image017.png@01D3EDD6.0AE6D2C0

  12. After the installation, if the client successfully connects to a valid server, it will perform an update to match the build of the server.
    cid:image019.png@01D3EDD6.794A8EF0

 

 Once complete, ClockOn is ready for use.

 

cid:image020.png@01D3EDEC.FDE19300