Support

Getting Started 9

• Installing the ClockOn Desktop Application
• ClockOn Registration
• Backup of ClockOn Data
• Logging into the ClockOn Application for the First Time
• Login/Logout for the Desktop App

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FAQ 1

• ClockOn and Single Touch Payroll

Two-Factor Authentication 8

• Two-Factor Authentication Employee Setup
• Two-Factor Authentication System Setup
• Logging in to ClockOn with Two-Factor Authentication
• Two-Factor Authentication Employee Setup - Web Portal
• Logging in to the Web Portal with Two-Factor Authentication

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Getting Started 0

Stage 1 - Data Collection 3

• Data Setup Wizard
• Creating Zip file of the Wizard
• Access the Secure Folder

Stage 2 - Data Setup 0

Stage 3 - Deployment and Parallel Pay Check 0

Stage 4 - Go Live Assistance 1

• Go Live with ClockOn

Getting Started 9

• System Setup - Registration Tab
• System Setup - Calendar Tab
• System Setup - Categories
• System Setup - Tax Tab
• System Setup - Superannuation Tab

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FAQ 8

• Configuring Email Settings for Payslips and Rosters
• On-Call setup for Rosters to Payroll
• Adding Public holidays
• Adding Leave Exclusion Zones
• Customising Calendar Colours

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Scanners 3

• Settings the time settings for SAGEM and SUPREMA devices
• Manually updating the time settings for C-PASS units (legacy devices)
• Card Enrolment for an Employee

Getting Started 2

• Changing the Colours of the Roles
• Adding/Removing Employee Unavailability

FAQ 1

• Leave Overview Calendar

Roster Templates 0

Getting Started 2

• Scanner Enrolment
• Enrolling Employees on Finger Terminals at Multiple Locations

Getting Started 17

• Installing ClockOn Go
• Logging into ClockOn Go App
• Demonstration Mode
• Dashboard
• Attendance - Clocking Shift Times.

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FAQ 2

• Disabling Clock In/Out function within ClockOn Go
• ClockOn Go GPS Location Information Data

Getting Started 2

• Pre-Payroll Checklist
• Configuring Pre-determined Cost Splits

FAQ 6

• Bonus Payments
• Manually Adding Overtime to a Time Sheet
• Paid Parental Leave
• EOFY and PAYG Summaries
• Applying On-Call and Processing

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Single Touch Payroll 9

• Adding your Client ID for Single Touch Payroll
• Single Touch Payroll – Auto Submission
• Single Touch Payroll – Auto Replacement
• Single Touch Payroll – Auto Employee Update
• Single Touch Payroll Messages

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Leave 2

• Gross Leave Payout.
• Long Service Leave Accrual in Hours

Special Conditions 0

Super 0

Getting Started 0

Getting Started 0

FAQ 2

• Exporting Reports to Excel
• Running a Timesheet Report

Getting Started 0

FAQ 1

• Checking emails are sent

Getting Started 2

• Adding a New Employee
• Assigning Employees to Locations/Departments

FAQ 1

• Configuring Contractors