For how to locate these settings please refer to the Configuring Email Settings for Payslips and Rosters article.


For customers using an Office 365 subscription, ClockOn can be configured to use the Microsoft Office 356 email servers to send rosters, payslips, and PAYG summaries.


To do this you will need to enter the following details into the System Setup screen as detailed below.

  1. Send From: Your office 365 email address (example@office365.com)
  2. Reply Email: Your office 365 email address (example@office365.com)
  3. SMTP Server: smtp.office365.com
  4. SMTP Port: 587
  5. SSL/TLS Support: Explicit SSL/TLS Support (Hotmail)
  6. Delay: 0
  7. User Name: Your office 365 email address (example@office365.com)
  8. Password: Your office 365 email password



Customers with Multi-Factor Authentication (MFA) Enabled


Please note that if you have MFA (or 2FA) enabled on the Office 365 account you will need to create an additional App Password to replace the Password field as shown above, this will allow you to selectively bypass the multi-login requirement, this is done using the following steps.


  1. Use the following link to log in and open the App Passwords setting screen;
    https://account.activedirectory.windowsazure.com/AppPasswords.aspx

  2. From there click the + Add sign-in method button.

  3. Select the App password option.

  4. Give the new entry a custom name, this can be anything that you want as it is only used to identify the record.
  5. You will then see the App password screen with the new password code


Please be aware that the Password will only be shown at the point of it's creation, and cannot be re-retrieved after this point. If this is lost then a new App password will need to be created.

If the option to use App Passwords is not available on your account, you will need to contact your Office 365 account administrator and request this to be enabled.


The following article may assist your administrator with enabling this setting, and creating the App passwords;

  1. https://docs.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-app-passwords
  2. https://docs.microsoft.com/en-us/azure/active-directory/user-help/multi-factor-authentication-end-user-app-passwords


For a guide on how to email rosters and or payslips to staff please refer to the Report Manager - Emailing Reports (Email Blast) knowledge base article.